Frequently Asked Questions
Find answers to common questions about Grassroots Academy FC.
General
Are you affiliated with the FA or any league?
No. Grassroots Academy FC is an independent platform. Clubs self-report their league affiliation, and all league names used are publicly available. We do not represent, claim endorsement from, or seek to replicate any official league system.
What is Grassroots Academy FC?
Grassroots Academy FC is an all-in-one platform for grassroots football teams, making it easier for coaches to manage their teams, run trials, arrange friendlies, and communicate with parents all from one place.
Who is the platform for?
We support both coaches and parents. Coaches can manage their teams, fixtures, and trials, while parents can search for clubs, submit trial applications, monitor their child's football journey, and contact the coach via the site.
Is this just for elite teams?
No. Grassroots Academy FC is designed for all grassroots levels, from local Sunday league teams to high-performing academies.
Can I have both a coach and parent account?
Yes, you can maintain both account types with separate subscriptions. This is useful if you are both a coach for a team and a parent with children in other clubs.
For Coaches
How much does it cost?
We offer a Free plan and a Pro plan. The Free plan includes essential features, while Pro unlocks advanced tools like trial campaign management, calendar sync, and the AI coach assistant.
Can I manage more than one team?
Yes. You can manage multiple teams under one coach account. Each team requires its own subscription, so Pro features are enabled per team.
Can I create a team website?
Yes. Every team gets a dedicated mini-site with a customizable homepage, trial form, and contact form.
Can I list open trials for my team?
Yes, Pro teams can run unlimited trial campaigns and appear on our public trial directory to attract new players.
Can I transfer ownership of a team?
Yes. Team ownership can be transferred to another coach from your dashboard.
How does per-team pricing work for coaches?
Each team you manage requires its own subscription. When you upgrade a team to Pro, only that specific team gets access to premium features. You can manage multiple teams with different plans from a single coach account.
For Parents
How do I apply for a trial?
Visit our Trials Page and submit a form to your chosen club. You'll need to create a free parent account to track applications and receive responses.
Do I need to pay?
Parent accounts are free. An optional Parent Plus plan is available and includes features like trial alerts, boosted player visibility, and media uploads.
Why was my child's trial application rejected?
Coaches may reject applications for a number of reasons including age group mismatch, full squads, or red flags in the application. Coaches cannot give individual feedback for every rejection.
Is my child's data safe?
Yes. We are GDPR-compliant and only store essential details. You can request data deletion at any time.
Who will see my child's details?
Only coaches will be able to view your trial submissions and player profile.
Can I upload videos or social links?
Parent Plus members can upload match clips, highlight reels, or link to Instagram pages for coaches to review.
Billing & Support
How will payments appear on my bank statement?
Payments will appear as "Grassroots FC".
Can I cancel anytime?
There is no long-term commitment. You can manage your subscription from your billing portal.
I have an issue. How can I get support?
Use the "Contact Us" form on the site or check our Help Centre for quick answers.
Can I change plans later?
Yes, you can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the start of your next billing cycle.